Rental Cancellation & Refund Policy
At Trabelsi Homes, we strive to offer flexible and transparent rental policies for our properties in Siena (long-term rentals) and Castiglione della Pescaia (short-term stays). Please review our cancellation and modification guidelines before booking.
Cancellation Policy
- Full refund available if canceled at least 10 days before check-in.
- 50% refund if canceled within 3 days before check-in.
- No refund for cancellations made less than 3 days before check-in or no-shows.
Booking Modifications
- Date/Property Changes: Modifications are permitted if the new property is available at the same rate.
- Price Differences: If the new rental has a different rate, guests must pay the difference.
Emergency & Force Majeure
All our Tuscan rentals comply with Italian regulations and include:
- Emergency kits for immediate safety.
- Clear instructions for handling emergencies (natural disasters, medical issues, etc.).
- No refunds for force majeure events, but we assist in rescheduling where possible.
Italian Rental Compliance
Our policies adhere to Tuscany’s rental laws, ensuring a fair process for both guests and property owners.
Need Help? Contact our team for booking adjustments or urgent concerns.